My contact form stopped submitting after I enabled protection. Should I disable the firewall?
Sample thread · Opening conversation uses fictional names and messages
Check the blocked request and rule ID first. Use the rule-tuning guide to make a narrow exception. If you contact support, remove passwords, cookies, and personal data from the log.
1 find the request in the dashboard
2 open the request detail
3 click "allow request" at the bottom of the request.
4 try the action again - if it is still blocked - repeat this procedure at least 2x (it could be blocked for several different rules)
2 open the request detail
3 click "allow request" at the bottom of the request.
4 try the action again - if it is still blocked - repeat this procedure at least 2x (it could be blocked for several different rules)
check out this seal